About Us

Our hosting network has grown a lot since the day we got our very first server. But we still have the same values. Find out how we became Vidahost – and what we're all about.

Vidahost is founded by Seb and Dom, aged just 16. Wanting a better quality host for their own hobby websites (an Invision Board forum and Harry Potter fan site) they take matters into their own hands and buy a server, selling spare capacity to friends and family to help cover the costs. Read the full story here.

Vidahost makes a name for itself in online forums like Nasa Worldwind, DeviantArt and Overclockers.

Seb and Dom pack up their makeshift office and move into their first proper office in the centre of Bath.

On a road trip to France, Seb adopts a black Labrador puppy, Xerxes. The unofficial Vidahost mascot, he's often heard playing in the background when customers phone up to chat hosting.

We standardise our hardware on the latest high end Dell enterprise servers.

We become a Nominet TAG holder and partner.

Seb and Dom mark the end of an era and the start of something big for Vidahost. The pair graduate from university and focus their attention on Vidahost full time.

Vidahost is the founding member of Paragon Internet Group – the parent company of two popular UK web hosting companies.

We open our first private data centre suite in Maidenhead, Berkshire. The whole team relocate to a new office just a stones throw away.

We join the London Internet Exchange (LINX) to improve the performance and reliability of our multiple data connections.

Vidahost's unique Cloud Hosting platform is launched. All new customer websites are housed on the platform for a faster and even more reliable performance.

Twenty new support agents join the team to help maintain our renowned standard of customer support.

We proudly announce Free Charity Cloud Hosting, empowering all UK registered charities to build an online presence without having to worry about ongoing cost.

We build and launch our first fully-owned, state-of-the-art Tier 3+ 2N data centre in Slough, just outside London.

The Vidahost HQ is relocated to a brand new office housed above the new data centre.

Our dedicated managed hosting team is founded to take care of queries and request for our larger customers.

We celebrate 10 years in the hosting industry: there's cake, streamers and a whole lot of fun.

Our migration specialist team is founded. Free website migrations are bundled with all web hosting plans making moving to Vidahost stress free.

We earn our stripes as an Accredited Nominet Channel Partner. The first in the industry!

We become ICANN accredited - gaining more flexibility when managing popular domain extensions.

Our Bulgarian support branch opens. Customers can now contact Vidahost by phone, email and live chat.

Vidahost Code Club is founded to help inspire a new generation of coders. The team take coding and website workshops to local schools.

We expand our Cloud Hosting platform to Asia. A state-of-the-art data center location in Singapore becomes our first POP outside of the UK.

Our concierge team is formed to help setup and guide new customers through their new online adventure.

We unveil our new Vidahost branding and fully responsive website.


How we craft Hosting for Life

Our focus has always been on the needs of our customers. To build a platform our customers love to use and talk about, we incorporate a set of simple, yet effective, company values into everything we do:

Think like users

If it's difficult, unclear, time consuming or misleading: make it simple.

Meet customer needs

Focus on the present but plan for the future. Foresee changing customer needs - adapt and innovate to meet them.

Always be helpful

Offer helpful, clear, no nonsense customer support whenever it is needed. Go above and beyond what's expected.

Be yourself

Be friendly, honest and open in all communications.

Our story: why Vidahost was born

Aged just 16, Seb and Dom decided to get a dedicated server for their own hobby sites. The sites they ran weren't particularly impressive: a small Invision Board forum and a fantasy fan site they'd painstakingly built in Microsoft FrontPage.

Still, to Seb and Dom at least, these were the most important websites in the world. They knew that for these websites to become a success, they'd have to be fast. And they'd always need to be up and running online when someone tried to visit them.

But with their pocket money struggling to cover the cost of their server, they needed to make some extra cash to keep it going. So, they started selling hosting to others, with the same focus on uptime and speed they wanted for their own websites.

To help their customers succeed too (and being geeky teenagers), they offered hands-on technical support to anyone who needed it. Through online connections, forums and customer referrals, Seb and Dom gradually started to make names for themselves. As the popularity of their hosting service grew, Vidahost was born.

Over a decade on from where it all started, Vidahost's focus remains the same: we strive to keep you as a customer for life by providing a brilliantly simple, fast and reliable service – all backed up with our friendly and knowledgeable support.

As we've grown in size, we've reinvested profits back into Vidahost, making our services even better. And yes, you'll still catch Seb and Dom answering technical support queries – just as hands on (and geeky) as ever.

Explore the innovative technologies, methods and systems that make up our data centres. Find out why they're so reliable, secure and green.

Step inside our data centres

Get to know us. Meet the team behind Vidahost working hard to keep your site online and fast.

Meet the team