About Us > Testimonials

Customer Testimonials

Unedited quotes from our clients:

We can tell you all day how great we think we are - but what matters is what our clients say. The following testimonials are sent in by our clients, either via the form below or in e-mails we have received.

We have not paid for these testimonials, nor have we edited them. We are a small host compared to some and word of mouth is responsible for our continued growth!

Rich Ashby, Richtacular.com

Really impressed with your friendly and efficient service.

Love using cPanel for doing quick uploads, and Softaculous made installing Wordpress 3.1 a breeze.

The one technical query I had regarding database connectivity was answered very professionally.

Have got my blog running well, and also set up a test area for PHP / MySQL work. Next on my list is a Drupal installation.

Thanks very much.

Richard Thomas, Rt-media.co.uk

Vidahost - One Word - Outstanding!!

Tom Tint, Window-tint.co.uk

I've used Vida host previously for other websites and have been so impressed I'm going to move my new window tinting website over to them.

Martyn Wilkins, Tempushouse.org

Having had a terrible experience with previous host who took my money and then provided nil support I was determined to try and find a hosting service that provided top support and service, after doing research on web I opted for vidahost.

I the short time I have been with them I know I have made the right decision, the couple of problems I have had transferring a domain has been fully supported by vidahost. They have responded quickly, have great communication system and given I have purchased just a basic service, have made it feel like a 5 star service. I am delighted.

Seb King, Torque-online.co.uk

Without a doubt the best hosting company out there. Rapid response to any technical questions, 24hrs a day 7 days a week and so far no site down time at all!

Pizzahutvouchers, Mypizzahutvouchers.co.uk/

Fantastic service response times, and competitive pricing. PERFECT!

Andy Snelson, Phoenix-joinery.co.uk

Earlier this year I decided to move my hosting away from my ISP to give me more freedom, I went with a large UK based company and paid £40 up front for one years hosting.

That experience was a bitter one to say the least, after 4 days of my site being down and absolute rubbish customer service I bit the bullet, said good bye to my £40 and moved to Vidahost.

Despite having been ripped off by the other company I decided to pay Vidahost upfront for 3 years, within an hour my site was back on line and I have since found the customer service to be second to none.

I have no difficulty in recommending Vidahost to my friends, keep up the good work guys!

Darren Merry, Printercartridges.net/

One of the best decisions I have ever made in business, swapping from our old host to Vidahost. I was pleasantly surprised when I got straight through to a technician who knows what they were talking about, in stark contrast to the old outfit. Emails are answers very quickly. Excellent service, keep it up!

Web hosting, Bigrock.com

Domain Names: India\'s #1 Domain Name Registration & Web Hosting Company, Specializing in Domain Registration, Web Hosting, Email Hosting & SSL Certificates.

Bev, Topsail.co.uk

I was a little apprehensive about moving hosts, as my website is business critical and ironically uptime was the only positive thing about my previous host. However, Vidahost appeared to offer a service that was both more comprehensive and cheaper than my previous host (although not too cheap, as this actually put me off many of your competitor\'s offerings!) and I was very impressed with my initial contact with them when I took them up their \"Of course, we can say what we like here - but please test us out by sending an email\" offer! To date, I have not regretted the decision to move for one moment. Vidahost\'s service has been excellent, and their customer support second to none. Thank you!

Sandrine, Brittanyholidayguide.com

Coming from a US host with an appauling customer service and border line marketing tricks, I was after a UK host with competitive prices but above all with excellent customer service. Following a recommendation, Vidahost seemed to tick all the boxes but you never know until you try. Well, nearly 3 months with them, I can say I am very glad I made the switch. Not only you can talk to them on the phone, they also reply within the hour by email, the level of assistance is always spot on and swift, and they are friendly too ...
Would have no hesitation in recommending them.

Sara, Shopinn.co.uk

Have been with Vida host for only 3 weeks now
I have always suffered problems with the other hosts I have been with and I think I have tried most of them
All promising the earth and delivering you a nice sign up page
I am still developing my sites which run scripts which rely heavily on sql & pup
Always had problems with pup timeout out when trying to import large files
So after changing 3 hosts in as many months I found Vida host
I am very very impressed with the service and support
And to test the service imported an xml file size of 65 mb containing about 150,000 products
Which for a shared hosting service is to be honest at this cost is unbelievable
I have paid a lot more before and was still was let down
I would and will recommend Vida host to any one I know and the 100s I meet through the forums that uses scripts similar to mine that need and are looking for these resources

Mark Allen, Markallenphotography.co.uk/

I am a retired web designer and keen amateur photographer. I had all my domains and web space with Weycrest and when they suddenly disappeared, I was clueless as to get them back up and running again. I was one of, I suspect thousands of people who found that they got no reply from their emails,voice-mails and support tickets.

So I googled \'weycrest problems\' and found this forum, and a message from Seb saying that Weycrest had gone under that that Vidahost would help.

And they did. In just a few days I was able to get all the important sites back up, and within two weeks I was able to the top level domains sorted. I found (and continue to find) the the support with Vidahost to be excellent.

Wonderful work, well done!

Greg Dixson, Gregdixson.com

everything fine so far. Great service, thank you! :)

Martin Walton, Mpwlearning.com

I have not had the time to look into all that Vidahost offers so when I signed up I just needed everything transferred across with the minimum input from me.

Everything from the transfer of the domain name, website hosting and e mail account transfer was excellent. I don’t think this would have happened so easily without the excellent support from Dominic. He was always extremely helpful, patient and prompt with his response even when I was asking those stupid questions (I’m not that technical). On one occasion I sent him an e mail on a Sunday expecting to get an answer back on Monday morning but he came back straight away. I was expecting to be in touch with Dominic as I transferred my e mail accounts across but the process was really easy and was completed within 10 minutes with the excellent instructions on the website.

I decided to sign up with your company due to a recommendation from a colleague and all I can say is so far I have not been disappointed. In fact I have been recommending your services to my colleagues so keep up the good work. And thank you to Dominic, I hope I never have to bother you on a Sunday again.

Clive Dawson, Gitewithaprivatepool.com

Not so long ago when I knew virtually nothing about all things web related I fell for a sales pitch from a now well known provider in Scotland. They scammed,lied to and cheated me,after a long battle and a partial refund I went to a well known London provider,they were OK but again tried to dupe me with seo fees.I then went to the US,seriously cheap hosting and the promise of good customer support,which in fairness I got.
For various reasons I wished to return hosting to the UK,searches for good testimonials brought up Vidahost,and after a little consideration decided to go with them.
I can only reiterate everything said here,absolutely outstanding customer service and response times,everything dealt with quickly and personally.
I wish I had known of them long ago and it is SO refreshing to find a UK business that takes pride in its business and customer service.

James Nixon, Http://byjam.es

Fantastic response times. Never fail to impress. And competitive pricing! Thanks!

Jezebel Design, Jezebeldesign.co.uk

We were very badly let down by a previous web host with whom we had 20+ websites hosted.

Vidahost have helped ease the process of moving over to them greatly, and so far we can't find a single fault with them or their service.

T jones, Skeye.co.uk

after a load of recommendations on a forum i visit, i decided to move from my old host to VH. VH really are far better. help responses within an hour usually, and sometimes within 10 minutes - not a day or 2.

making changes (adding mail forwards etc) works immediately, with the last host it took a day or so at times to work.

oh yea, the fact that my last host missed the fact that my domain had been suspended by Nominet, whereas VH saw it straight away and helped a lot in getting it back up and running again.

great and quick support, friendly and helpful people. would recommend.

T jones, Skeye.co.uk

after a load of recommendations on a forum i visit, i decided to move from my old host to VH. VH really are far better. help responses within an hour usually, and sometimes within 10 minutes - not a day or 2.

making changes (adding mail forwards etc) works immediately, with the last host it took a day or so at times to work.

oh yea, the fact that my last host missed the fact that my domain had been suspended by nominet, whereas VH saw it straight away and helped a lot in getting it back up and running again.

great and quick support, friendly and helpful people. would recommend.

Richard Stewart, Mugwumpsbears.com

Absolutely love Vidahost!

Everything about it is fantastic, the prices are extremely reasonable, with a lot of features even on the most basic package. The servers are fast, and setting everything up is very straight foward.

But the thing I love the most is the level of customer service and response to support requests. With my previous host I was on the phone for 40minutes just to speak to someone - with Vidahost, the guys respond and have my problem fixed in about....9 minutes!

Keep up the good work, a lot of other companies could learn from you.

Darryl Thomas, Retro-kitchen.co.uk

I'm no techie - so when things go wrong, I need good support.

Vidahost have never let me down. In fact they consistently surpass my expectations with their above and beyond approach to customer care.

You cannot go wrong with these guys.

Martin Ogboogu, Zelmacgroup.com

Great Service!! Being a novice, i didn't know much about hosting but Dominic has really been helpful and answered my questions. I will always host with Vidahost and i recommend them to anyone, anytime...A++++++

Chris Swales, Vibratorsandlubricants.co.uk/

I couldn't be happier with Vidahost. I transferred from my old host due to a lack of features and honestly I don't think I'll need to choose another host again. The servers are noticeably quicker than my previous host and use excellent software, including a nice roll-back feature independent of your own backups.

The customer service is simply fantastic. Seb and Dominic had me up and running in no time, answering emails quickly no matter what time of day (I had a few late sessions!) and were happy to offer advice beyond what would be expected.

A great example of what hosting should be like! Cheers :-)

Michael Smith, Mikesaccount.com

So far I am extremely happy that I chose Vidahost. At the moment I am only hosting a single blog with them, and their Basic package is ideal.
I've not yet experienced any downtime and the speeds are very good for shared hosting.
I will recommend Vidahost to anyone who is looking for hosting.

Terry Cassell, Microtext.co.uk

Excellent facilities & incredibly helpful service. Having tried six of the big names I'm staying here !

Pizza Express Vouchers, Pizzaexpress-vouchers.co.uk

Fantastic Service. Best host ever used. Blew Godaddy out of the water.Thumbs up! :)

Richard Gibbs, Wrexham-dent-repair.co.uk

Just wanted to say how pleased I am with Vidahost,
I phoned you first to see if you were uk based and if you responded to a call. Although you did not answer you did phone back and apologise for not getting back sooner my next call and all further calls were answered straight away.

Even though I am a complete novice you answered my questions, both over the phone and via email and all my queries were sorted out even though I only subscribed to the minimum service offered.

I would recommend vidahost to anyone. Excellent service
Thankyou.
Richard

Sally, Holidayaccommodationwales.co.uk

An excellent service, many thanks. Particularly useful for a silver surfer to have such quick and helpful responses to all questions, however trivial!

Lukasz Sobolewski, Polandforever.net

Fantastic hosting, great service, nice people. I am very, very glad that I switched to Vidahost!!!

Thank you Vidahost!

C21web, C21web.co.uk

I've tried the big boy hosts and the little boy hosts. I've even tried the medium sized hosts who have won loads of awards. None come close to Vidahost in service or quality.
Highly recommended.

Thomas Delauro, Liftbuddies.com, Liftbuddies.com

Vidahost has been a brilliant!!! my site has had no downtime since it has been live and the server speeds are very fast which is important, i would recommend Vidahost to anyone needing web hosting, they have been excellent :)

Keep up the good work guys

Tom Delauro
Liftbuddies

Gareth Pugh, Visitnorthwich.co.uk

I spend 3 hours searching the net for a decent UK hosting company, well Vidahost ticked all the boxes, Good Value, Clear and Easy to understand, but what finally made me choose them was their service, I had a query and emailed them, 3 minutes later I got a reply, that’s when I was getting my debit card out, Top Class.

Gareth Pugh
Visit Northwich

Michael myles, Http://whoosh-around.com

Vidahost is to my mind a great host . I had a SMF forum when I transferred to Vidahost . I went on the Vidahost forum and got help moving my forum from SMF to MyBB without loss of data .
The help I got doing the move from SMF to MyBB was %100 .
My forum now works perfectly thanks to the help from Vidahost forums .

Stephen Beverley, Stevebev.co.uk

Created my own site and was a bit new to it (and therefore apprehensive of the hosting bit). Heard some bad stories of people not getting FTP access to their hosts etc. and generally getting less than they\'d hoped (and paid) for.

Anyway, paid for hosting on Sunday afternoon, had domain registered and website working by Sunday evening. Too early to comment on speed, uptime, tech. support etc., but very pleased with the service and pricing so far.

Annette Connelly, Nettyscards.com

Customer service is second to none which is rare these days! Really helpful when I emailed and even phoned me back at 10.30pm when I was stuck. This was my first attempt at a website, written (probably badly) by myself and I barely knew what I was doing, learning all the way. However, the two guys I dealt with on the helpline were patient and very helpful. Highly recommended.

Tom Owen, Skydivingphotography.co.uk

Wow... I\'ve had accounts with several hosts before, but Vidahost really stand out as exceptional!
Their hosting deals are just right for me, and their interface in depth yet simple, but what really shines is their customer support.
Day or night, I have had a rapid and helpful response from a friendly, knowledgeable person.

I have no reason to ever go anywhere else.


Thank you Vidahost!

Martin Ballard, Acornbearings.co.uk

VidaHost have been nothing short of superb!

Their support staff consistently go far above and beyond the call of duty, on hand through all hours of the day and night. I would happily recommend VidaHost to anyone and can genuinely not rate them high enough.

Martin Ballard
Acorn Bearings & Transmission Co.Ltd.

Kevin Relf, Nineteenorwell.co.uk

The ease at which I switched to a vidahost hosting account was very impressive and I'll will continue to use their services

Daniel Platten, Protectyourpiece.co.uk

Excellent service. Have had to use support tickets a few times, and have been given advice within 10 mins every time.

The hosting i have is also spot on, never any down time, and well worth the low costs!

Gordon lowe, Reefloat.com

having used other webspace providers have to say have found vidahost the most user friendly, particularly for those like myself who are not that computer friendly. thank you

Pizza Express Vouchers, Pizzaexpress-vouchers.co.uk/

Hi Guys

Fantastic service here from Vidahost. I recently moved over from Godaddy where I encountered many problems. The quick response time from Vidahost meant changing over was a no brainer. Thanks so much.

Ian G Keay, Keaygroup.com

We are a company with business activities in both the UK and Poland. We found that having our online sites hosted by a Polish ISP a bit too risky after much down time, lack of support and various language problems. So we had to find a new ISP who we could trust and also who could offer all of the requirements we currently needed to maintain our online sites. Vidahost have proved to be that ISP. We have had great support in moving back to the UK from Poland some of our hosting requirements and getting the 1st of 2 online shops back online (the 2nd online shop still has to be moved). The technical help is also 100% as is the speed of returned emails and fault finding. I always think first impressions count and Dominic has sure shown that Vidahost cares about each and every one of its customers.

We are now looking forward to a long and happy business relationship with Vidahost.

Ian G Keay CEO – Wroclaw, Poland.

Gareth Williams, Crosbyintruder.co.uk

We moved to Vidahost when our previous hosting company transferred all of their hosting accounts to Vidahost. During this transfer we experienced problems with Vidahost's invoicing system, these were soon recitifed.

We have just launched our new website www.crosbyintruder.co.uk and have got to say how helpful Seb and Dominic have been during the transfer process, they have answered all questions asked quickly and have sorted out problems that have occurred during the transfer process. I know that I can ask a question and it will get answered usually within 10 minutes at the max a couple of hours!

Vidahost is a great company to deal with and I will have no hesitation to recommend them to anybody! Their prices and hosting plans are great value for money and are simple and easy to use!

Thanks Vidahost! I look forward to a long working relationship!!! :)

Stuart Cudlipp, Boundaryitservices.co.uk

Having spent a painful 6 months with one of the biggest hosts on the net, moving to Vidahost has been a breath of fresh air.
Not only are the servers feature rich and super fast, there is an excellent backup / restore solution in place and the technical support has been excellent, going above & beyond what you would normally expect all the way to debugging flakey web code.

Keep up the good work Dominic & Seb, looking forward to a long stay with Vidahost :-)

Paul Hadrill, Hadrill.co.uk

I have been looking for a web hosting solution that truly is based within the UK and have finally found it!

Incredible service for the price and the performance is incredible compared to my previous host.The support is outstanding and the ability to use JailShell again after my previous host taking it away from me saves so much time in certain situations.

I still have about 4 months left on my previous hosting site but will just let that die a slow and painful death.

Thanks Vidahost.

James Nixon, Crunchlunch.co.uk

Fantastic prices and fantastic service. Not used a better host over the past 10 years. Ticks all the boxes.

Thank you Vidahost!

Robert Varny, Broadband-test.co.uk

We have been hosting with Vidahost for almost a year now and I can't praise them enough. Our old host were terrible in comparison - they had 24 hour support.. but it wasn't worth the hassle. You'd have to sit there online while they were doin godknows what (probably nothing) and it would take forever to sort anything. Vidahost - 1 email to support and they take care of it!

5 Star rating from the crew at www.broadband-test.co.uk!

Matt Stenner, Hlfctours.co.uk

I've had a shared hosting account with vidahost for around 2 years. You can't fault them at all VERY good pricing always happy to help and will fix problems within minutes of you raising them. Top notch.

Unfortunately this will probably mean i will spend more money with them in the not to distant future....

Chris Lowthian, Chrislowthian.co.uk

Have been with Vidahost for the past year and have found them to be the most reliable web host I have ever used.

Their support is amazing and I always get a reply in super fast time.

If you have any doubt about Vidahost just look at all the other testimonials from the many other happy Vidahost customers.

Jill Terry, Papillonnet.com/

I have had a few hosts and some have been ok, while others have been disastrous. I came to Vidahost purely through word of mouth when I was having a bad time with my then host.

I have to say that so far Vidahost are the best hosting company I have had yet. It is not that they are 100% trouble free - no host is ever that - but it is the way that things are dealt with.

First of all the speed! Every ticket is replied to extremely quickly. You actually get to correspond with somebody who speaks English AND knows what they are talking about! Somebody who doesn't pass the buck and blame everything other than their servers. Somebody who is ALWAYS polite and helpful - what a breath of fresh air!

Secondly, they go out of their way to help you, even when it has nothing to do with their hosting but perhaps a script you are using. They actually WANT your site up and running all the time!

Vidahost definitely get a thumbs up from me!

Jill Terry

David Wilding, Cherubschocolates.co.uk

Fantastic company to deal with.

I was with another hosting company and moved over to Vidahost earlier this year. A great move!
I'm using their reseller package so all of my clients will be happy as well.

Quick to respond to any questions or problems and sorted immediately.

Can't recommend them any higher; extremely pleased.

Many thanks Vidahost :-)

Lisa Roberts, Lisarobertsphotography.co.uk

Great service. Always available to help with any enquiry. Thank you.

Pete Lloyd, Lloydnet.co.uk

Very Very pleased.
The support is very efficient and the guys really know their stuff.
Reliable and affordable
Thanks Vidahost!

Adam Marksby, Creative-soup.com

Vidahost isn't like Marmite, you're only gonna love it! ;)

Gareth Williams, Chicksdigunix.com

I used another company prior to switching to Vidahost, and thought that their service was good. However, since I made the switch to Vidahost I've discovered what a great provider they are - they put the previous company I used to shame.

I've been very, very impressed with the level of support that I've received from Vidahost over the past year. I've asked them questions and have made some unusual requests, and in every case they have responded incredibly quickly - within minutes even when I've contacted them during very unsociable hours - and they've always been extremely helpful.

Hosting is a cut-throat business but these guys are awesome at it. I shall be sticking with Vidahost for the foreseeable future as, in my experience, they really are fantastic, offering great packages at very good prices. Did I mention that they're very reliable too...?

I only wish I'd been told about Vidahost years ago and hadn't bothered with the previous company I used for several years!

Keep up the good work, guys, and you've got my custom.

John Taylor, Tuktuktours.co.uk

Thank you for all your help during my first year with you. Response time to my queries has been second to none, and the responses have been exactly what were needed. As a beginner at this game, I couldn't be with a better hosting service.
All the best for 2010

Jordan Grodecki, Zephyrx.com

Absolutely fantastic. Signed up due to a recommendation and I could not recommend Vida enough. Reliable, easy, quick service hosted in the UK for a reasonable price.

Support is beyond top notch, responses round the clock in a way I've never experienced before, and Dom is willing to help out with even slightly awkward requests such as changing DNS zones for things hosted off site.

Shows a fantastic commitment to customer service, I hope to stay on Vidahost for as long as possible :)

Alexander Storch, Fearnaught.org.uk

I appreciate it's very early days but first impressions are superb. I don't think I've ever had such an easy set-up. Access seems quick too.
If this carries on I think I'll be transferring all my websites here

Dave, Farmingworks.co.uk

Great support - truly exceptional and efficient which is very rare these days.

Wufuquan, Wufuquan.com

Powerful server with fast connection, plus superb support.
I give 10 for Vidahost.
Vidahost are amazing!

Jody, Thegrimsbyfishcompany.co.uk

Having no experience with seting up a website prior to this, I have found the whole experience very easy to understand so far. Vidahost provide good value hosting and access to tutorials which i have found very useful

Tom Nash, Tomnash.eu/

Before starting my hosting with Vidahost I was a complete novice with both web design and the act of hosting a web site. I was recommended Vidahost by a friend and I am so glad I heeded their words:

The Vidahost service has been nothing short of exceptional. I have not experienced any downtime at all, parked domains were easy to configure and as my skills have grown all the functionality has been there for more advanced features.

All in all a great hosting service whether you are a beginner or an expert!

Adam Lusby, Fourseasonsltd.co.uk

I first became aware of Vidahost through a large thread on a bargain forum which is very apt as the low hosting prices give a great deal for what you get with them, and prior to discovering them I found it hard to get consistent good reviews or feedback for other webhosts.

I've only just started to create websites and www.fourseasonsltd.co.uk has been my first to be hosted on the Internet - I had a couple of issues getting it up and running, but I always got through to Vidahost quickly and was aided without any fuss.

Now I know of a webhost that I can always recommend to anybody.

Ken Robbins, Kensquiz.co.uk

I am 58 years old and completely new to web sites - Vidahost has made my introduction to this technology simple and painless.
The cost is very reasonable and the service is very reliable. I can't comment on the support as I have not yet had the need to use it, everything has run perfectly and has been simple to understand.
Thank you for a great introduction, now back to learning more about php!!!!

Rob, Broadband-speedtest.org.uk

Really great service. Almost a year now and no complaints at all.
Any problems have been sorted within an hour and usually were not the fault of Vidahost. They have no problems helping you out if you are unsure about something.. AAAA++++

Tony Ryan, Http://tonyryan.org.uk

I was recommended Vidahost by some friends, and decided to set up my own website. It was quicker, cheaper, and easier than I thought it would be. I really wish I'd taken the plunge sooner. Not long after registering I asked some technical questions, and they were answered extremely quickly. I have nothing but high praise for Vidahost and have recommended them to everyone!

A forbes, Bedandfed.co.uk

Vidahost are amazing! - they respond to queries incredibly quickly, a highly professional company which I wouldn't hesitate to recommend!

Graham, Specialistmats.co.uk

I have just transferred my hosting to Vidahost. They looked after the transfer of my websites from my old host from start to finish.

I received prompt responses to the many question I had and I am very pleased with their service.

Dominic was still in touch with me regarding the transfer even though it was 10.00pm on a Sunday evening.

It is refreshing to get such a great level of service from a company these days.

Pete,

These guys are very very helpful.

I purchased the advanced shared package and a separate domain name with Vidahost and I really have nothing to complain about, good price, good servers and lovely people.

They will definitely be getting more business from me in the future.

Thanks Guys!

Rob Gale, Gale-force.org.uk

I would like to say a massive thank you for your incredible service that I have received from you with regards to the hosting of my domain and emails. You were the most cost effective solution for my company and the services that are offered far surpass the competition. Many companies offer great support until they have your money but I have found this different with your company. When I was looking to purchase you answered my queries and always phoned back within minutes of leaving messages. The other day when there was a fault on the site I emailed you and within minutes got a response saying that this had been fixed.

I would have no hesitation to recommending you to any of my business associates.

David Carey, Redballooncreative.com

We transferred ours and all the websites we host over to Vidahost this week because we were experiencing poor speeds with our previous host.

Everything was set up quickly with no problems and we had everything up and running again within a matter of hours. The Vidahost team were always on hand should anything have gone wrong, and we was very happy with the support we received.

Couldn\'t recommend Vidahost enough, outstanding service.

Lynn, More4mums.co.uk

I wanted to add that the customer service on the site is excellent, the response time is fast and they offer the human touch.

I can\'t recommend them highly enough!

Dave Jones, Fun4u.eu.com

NEVER TINKER WITH ANY THING THAT IS PERFECT. Dave Jones

Dave Jones, Fun4u.eu.com

NO PROBLEMS & EXTREMELY GRATEFUL FOR YOUR HELP SEB & DOMINIC. As far as it goes TRY THE REST & THEN COME TO THE BEST AT VIDAHOST. FIRST FOR HELP & SERVICE & ALL \'PHONE CALLS OR E-MAILS ANSWERED PERSONALLY & QUICKLY. YOURS Dave Jones....

Fab Flowers, Fabflowers.co.uk

When we were looking for a new host, we were overwhelmed with the sheer number of providers out there. We decided to go for Vidahost based on the numerous recommendations out there.

We have found their servers to be fast and their support excellent with most queries responded to within 10 minutes!
They treat you as an individual, not just another number.

Thank you Vidahost for a fantastic service!

BikeVis, Bikevis.com

Had been with a USA based host for years and finally got sick of slowness and downtime.

Transferred to Vidahost today and blown away by the server speed in comparison. (and this is only shared hosting!?!)

Vida missed a call of mine during sign up period but rung me straight back to my surprise, tech guy on phone was extremely helpful and knew his stuff.

If things continue like this I will be recommending to everyone.

Big Thumbs up

Dan - BikeVis
www.bikevis.com

Robert, Broadband-test.co.uk

Vidahost are the best! We were worried at first that Vidahost might be another let down after bad experiences with a few of the "bigger" hosting companies, but they have been absolutely brilliant. Vidahost couldn't have been more helpful if they tried. We had a few problems swapping our sites over and they offered to help. They answer queries within a few minutes and genuinely want to sort problems out. My last hosting company had a massive help department and it seemed the game there would be to pass your problem around to as many people as possible. Not so at vidahost. Most of my problems sorted out within minutes.

Shalina, Http://cheapukshortbreaksreviewed.com

I chose Vidahost from a shortlist of 5 other hosting providers. Being new to affiliate marketing, I chose a hosting provider on price alone when I started out at the start of 2009. With a combination of an increase in traffic and revenue on my website, and a decrease in reliability from my previous provider, I was forced into moving my website to a new host in July 2009.

I sent each hosting company a number of questions and waited for their feedback. Though I\'d researched those that I\'d short-listed, I still needed something more to help me decide.

I chose Vidahost based on

a) response time. They, I believe, responded before anyone else to the questions, even though I sent them quite late in the evening
b) the friendly nature of their telephone contact that I spoke to the next day
c) the expertise in helping me choose the right product.
d) the non-pushy sales talk as I said I was still looking despite taking their time on email and telephone and they were fine with this
e) price; not as cheap as the previous hosting company but not as expensive as others.
f) loads of fantastic positive reviews around the internet
g) they\'re based in Bath, Somerset, with people you can call on that not only know their stuff but also respond in lightening quick time. My previous host had a contact centre located in Asia and at times explaining my site issues became an issue in itself.

I was losing sleep about the migration, but in the end there was minimal downtime, Vidahost guided me through all the necessary steps and I was live within half a day.

Since then any small issue I\'ve had has had a lightening quick response (they claim sub-10 minute response times but I\'ve not had to wait that long) and they will ensure that anything you raise is fully looked into and acted upon.

So in summary, I feel I\'ve made a fantastic choice.

On a technical side, one other, perhaps startling thing I found was how fast and responsive Wordpress all of a sudden became! As this was my first personal installation of Wordpress on the previous host I didn\'t know any different. After the migration, posts were saving quicker and pages within WP were loading faster. However Vidahost have set up their infrastructure is making my life as an affiliate marketer so much more easier now. I shouldn\'t have to worry about the technical back-end of my site and now I feel I don\'t really have to.

All in all, job well done from Vidahost and I look forward to many many more years hosting more websites with them.

Mark Jones, Thehandlestudio.co.uk

What can I say !!! Dominic and Seb have been fantastic, there commitment to customer service is first class. I would and have already recommended them to people. Thankyou guys.

Regards,

Mark.

Sue Spedding, Dezign4k9.co.uk

The friendly guys at Vidahost go flat out to keep clients happy. They take customer support to a higher level. Emails are replied to in super fast time, the phone is usually answered within a few rings and they always have time to help. Thanks a million!

Adam Ataar, Rustyrhinos.com

A couple of months ago I switched from 123-reg.com to Vidahost.com because I was after a more flexible and cost effective service.

The migration of both my .com and .co.uk domains to Vidahost was effortless. The support was very fast and it was a great start.

Following the migration of my first 2 domains, I migrated the rest of my domains as I was very impressed with the service, especially the incredibly helpful and fast responding support. Any queries or changes I required to my service were implemented very quickly. I have yet to come across an ISP that is as flexible as Vidahost and that is prepared to tailor the service to my needs. I wanted to add a shell account to my services and this was done within 5 minutes of me calling in!

All in all, a very happy and impressed customer. I have already referred people to Vidahost and will continue to do so.

Thanks!

Adam

Jonno Morris, China-expats.com

Vidahost have proved over many years to actually deliver superb service, and continuous service - just the sort of thing a small-scale custom webdesign studio and reseller like myself is looking for

Previously I have tried a dozen others, both market leaders and internationally recommended hosts - only to find their service, customer support, or restrictions rendering their services untenable. One even had 5-weeks continual downtime, refused to answer my support queries, and then did not renew a domain name - even though they charged me for it. I eventually had to report them to Nominex, and their parent company finally sorted things out (With Nominex guidance). Eventually I did receive a communication from them, simply asking me to supply my bank details so they could take payment - they didn\'t even know I had moved all my domains to Vidahost 6 months previously! Hahaha!

BT are another load of idiots - there service is probably fine, but their servers are actually located in USA and accessed via a third party who only support defined browsers (IE 7 or higher). I now have this domain hosted with Vidahost for my client

I really like Vidahost for three reasons:
1. Excellent srvice
2. Excellent support from Seb and Dominic
3.Excellent Control Panel with full root access and the ability to alter cmod permissions (Sometimes required to update certain things like Forums, weblogs, etc)

They also continue to update their hardware and software, always adding new and useful things to their packages

The only downside is that it is not free (Joke) - but heah! These people offer the very best service in the world at very competative prices. Try it and see, you won\'t regret it

Jonno

Peter Rogers, Pgrcapital.com

Usually with cut-price suppliers you expect to get cut-price service. Not so with Vidahost. Every query I have made through their website has been followed up by a personal email within a few minutes. All technical issues I have had have been solved just a few minutes later. Indeed, the service has been so good that we are planning to move our business-critical systems into their dedicated server hosting package, again the cheapest in the industry with an unparalleled level of reliability.

Thanks Vidahost!

Bonnie Blayney, Mizbee.net

I don\'t recall how many years I have had Vidahost as a provider because they have been pleasant years. Any time a problem or question arose I have had a quick response with solutions or explanations. No other server has been as prompt.

Every person I have had respond has been patient with this novice web page owner. I stretch my hand across the big ocean in Thanks.

Colin knowles, Jdmpassion.com

Having only just taken over the running of www.jdmpassion.com from my friend Mark,i as a complete computer numpty relied on the guys at vidahost to ease me into it all and i must admit the customer service is top notch thanks so much guys.
colin

Colin knowles, Jdmpassion.com

Having only just taken over the running of www.jdmpassion.com from my friend Mark,i as a complete computer numpty relied on the guys at vidahost to ease me into it all and i must admit the customer service is top notch thanks so much guys.
colin

Collette, Turfsoilgravel.co.uk

We where initially concerned about what the service would be like when we moved are hosting to vidahosts. But we need not have worried, the service is excellent, and the customer service is second to none, you actually always get to speak to a real person !!! whenever we have contacted vidahost they have been more than helpful, and explained everythink to us in a way that us non \"technically minded\" people find easy to understand. I would certainly reccomend them to anyone who is needing hosting for their website, or who is thinking of changing hosting.

Sue, Braindeadair.com

Having used a number of hosting companies in the past (and being pretty cynical as a result), I assumed given the fantastic value for money, that there would be some catch, but I\'ve yet to find one. I\'ve had no downtime that I\'m aware of and the customer service has been consistently excellent. Thoroughly recommended.

Ken Rose, Kenrose.co.uk

I wish I would have known about vidahost 10 years ago.
This service and support is one of the best I have seen.
A Quick response when you need them.
Since I set up my website in March 2009, it has taken off no end with
over 7,000 hits.
Old clients have come back to me, New ones have made contact from
recommended clients.
So, all in all, a very satisfied customer.
Cheers Guys, keep up the good work.

Geoff Woodward, Quantumformobiles.com

My annual domain name renewal with Netnames was due at a cost of 35 pounds. When I saw that Vidahost could give me EXACTLY the same service for just over 7 pounds, I initiated the move. After three emails to Netnames over a period of four weeks, I was finally able to complete the transfer with the help of the staff at Vidahost. Two days after the successful transfer, I received a reminder from Netnames about the need for renewal! Thanks Vidahost for all your help. Regards, Geoff Woodward

Poundra, Inforesep.com

Thanks,
Great service with vidahost. Good service great bandwith.

Thanks again

Luc Shelton, Http://headtrash.net

After my account was recently transferred over from another competitor in the market, Vidahost truly rose my expectations of how ANY server-hosting organisation should perform.

Dominic and Seb are clearly professionals within their fields and after the previous support and care that I have received from either one of them, it\'s safe to say that Vidahost should be anyone\'s (at least) first place to look for a top-quality hosting solution.

Luc.

Ellen Camara (Lounsbury), Mapledreams.com

I have been with your company for many years now and have always got the most awesome service! Emails back and forth whenever there was a problem were always answered promptly and in a most professional way. I am so glad that I\'ve had the pleasure of doing business with such a great company that does indeed keep their customers happy and up to date on everything. Keep up the great work!

James Berridge, Bezzer.co.uk

Only been with Vidahost for just over a year but they haven\'t yet failed to impress. If I ever mess things up or just want something changed they are always quick to respond whether very late at night or over the weekend. If I didn\'t have a reseller account I\'d definitely recommend Vidahost to anyone I knew!

Richard Fry, Cccott.org.uk

Having read some of the other testimonials I can only echo other peoples experiences as being the same as my own. These guys are great.

I had been hosting my main site at various hosting providers with very mixed service levels chopping and changing frequently to try and find a hosting provider who was both reliable and responsive, even after the trial period. Then in July 2007 I found Vidahost. They transferred my existing website over and have provided fantastic customer service throughout.

Some people say that hosting is their bread and butter, Some people say that they eat coffee beans to stay alert answering customer queries within minutes 24/7 – all we know is that they are called Vidahost and we love them.

,

Lee Wareing, Leewareing.com

Dear Vidahost,
If i could some up vidahost in 10 words it would be:

vidahost. vidahost. vidahost. vidahost. vidahost. vidahost. vidahost. vidahost. vidahost... vidahost.

(Seriously though, you guys are awesome. I couldn\'t ask for a better service.)

Don\'t know how you could improve it, erm... ... .. nope. can\'t think of anything. oh hang on you could maybe have a mascot like a blue giraffe or something.

Yours sincerely, Mr. L. Wareing

Jamie, Jidavies.co.uk

Vidahost are the first hosting company I have ever used.

Well I have to say the experience has been quick, informative and helpful.

Their support is excellent and they know their stuff like the back of their hands.

The products offered are very good and value for money twice over.

Excellent company

Graeme C Reid, G-c-reid.co.uk

I have had absolutely no problems with the hosting of my site. It is always visible (if there is server down-time I have not been aware of it).

Problems that I have had (passwords etc) have been resolved quickly.

Well done.

Stuart Burgan, Inner-energies.co.uk

I have 5 domain names, one of which used to be with Vidahost. Now all 5 are with Vidahost. Why? Any organisation can care for customers. The two stars at Vidahost, Seb and Dominic, care ABOUT their customers and there is a world of difference.
How many others offer top service plus easy 0800 personal contact and will actually ring you back if you wish anytime day or night. The only true 24/7 I\'ve come across.

Jonny Caldwell, Jonnycaldwell.com

My first experience of vidahost was when I transferred my domain names over from 123-reg. I had heard wonderful things about vidahost on various forums and so decided to give it a try. I was very impressed with the professionalism shown even in the simple task of moving over domain names. The guys seemed very friendly and helpful. As a result I decided to try out the high speed UK based hosting services. The ball kept rolling and now I have all my domain names and a reseller account with vidahost. The service is quite outstanding. The latest episode was an 11pm one that required accounts to be transferred urgently from an older host. Even at this time of night the guys were most helpful in supporting the process and helping out. Not only is the support and service excellent but the wealth of information they possess and are willing to share ensures that everything runs smoothly and I learn a lot in return. Absolutely no regrets so far and I cannot imagine that changing any time in the near future.

John, Mobilityright.co.uk/

Glad i found them, excellent support, out of the 4 different web hosts that ive used im most impressed with the support from vidahost, they are quick to reply to your requests for support.

One of the guys even spent time looking into something where he really didn\'t have to, he was very helpful and did everything in his power to answer my questions.

I have actually recommended them on a forum that im a regular on, i noticed too that it doesn\'t matter how small and cheap the plan that you are on with them, regardless they are helpful everytime.

Jim M, Cheapdesignerwatches.co.uk

Vidahost are quite simply fantastic. I have been using them to host my websites for 7 months and have to say their service and price is simply unbeatable.
Having been involved with web design for a number of years I have used a few different hosts and Vidahost have been the best.
Not once have I seen my website go down and any technical queries have been answered within minutes.

Thank you Vidahost!

Tina - Waveney Books, Waveneybooks.co.uk

I've had various hosting/email providers since 2001.

Apart from one small company (that I only ceased using because they became US based), Vidahost is the only hosting provider I would ever recommend.

They are so helpful, honest (Seb dissuaded me from a more expensive package because I didn't need it!)and their cpanel speeds along.

Their tagline states 'hosting for life'. I can see no reason why that wouldn't be true in my case.

Thank you so much Seb.

David, Petcontrol.co.uk

Many thanks to Vidahost for excellent service. A malicious code had made my site unusable so I asked for a previous copy of the entire site to be restored. Within 2 hours my site was back up and running normally with me doing nothing other than picking up the phone and asking for assistance. What more could you ask!

Adam, Compareweddinginsurance.org.uk

What can I say other than fantastic! I\'ve used plenty of other hosts before but nothing so far matches the reliability and service offered by Vidahost.

I switched to Vidahost as I needed a reliable and affordable UK based hosting service. Vidahost is exactly that, reliable and affordable.

Support is in a league of its own - I think the longest it\'s taken to get a reply to an email is 10 minutes!!

Highly recommended.

Chris Lowthian, Blog.chrislowthian.co.uk

After using Vidahost for business related sites I was very impressed with the service. Infact I was so impressed I also use vidahost for my personal blog.

The things that impressed me the most was:

- Accounts Setup Instantly
- 100% Uptime for my Sites
- Great Free and Super Fast Support


Thank You Vidahost

George Beverly, Dus.org.uk

Vidahost are brilliant.

I must have called them countless times with requests and changes I needed.

I asked for an account to be made so that I could just mass mail our membership and they did it asap and gave us a software upgrade at the same time, which makes mass mailing so easy.

They have always answered the phone and are keen to help and advise.

Thank you!

Steve Bengree, Fallowfen.com

After jumping from host to host, having my own VPS I wanted something that was just point and click. After much reading I came across Vidahost over a year ago from recommendations from www.thedvdforums.com

Every support request I\'ve had has been answered in minutes, often going above and beyond what I was asking for. Absolutely superb. If you you want to see more 100% positive recommendations for these guys, check out these threads

http://www.thedvdforums.com/forums/tags.php?tag=Vidahost

Dee Edwards, Telltaletravel.co.uk

Extremely impressed with Vidahost.

We have just moved over to them and even going through the new business process with other companies was painful. By contrast, the Vidahost guys quickly understood our requirements, and helped us get up and running, not just painlessly, but pleasurably. They were quick, responsive and friendly to boot.

We hope we won\'t have any downtime, but if we do, we trust that Vidahost will get us back up and running in no time at all.

Sarah Probert, Ultimateclubwear.co.uk

I have been with many hosting companies over the years but none even come close to vidahost. Their customer service is truly the best out there. Since I have been with them our site as featured 100% up time.

A BIG Thank You to Vidahost!

Katie sykes, Courtesan-boutique.co.uk

support until 11 p.m, speaking with the same person, them understanding my non technical gibberish, brilliant. Thank you

Tom, Fellglintpugs.co.uk

Vidahost provide an excellent service and their support is second to none, I even contacted them on Christmas day because I had lost my login details and received an email back from Dominic within 15 minutes, you can't get any better than that.

Matt Clegg, Matt-clegg.co.uk

After having a login problem on a Sunday afternoon I thought I'd have to wait for a good few hours or even possibly until Monday morning to get a response and the problem fixed. However, I got an email after 15 minutes or so and the problem was fixed within a few minutes of the first email.

Great service :).

Sandulescu Sorin, Sorinblog.com

Vidahost offer great support.
They are fast and polite.
Vidahost has very good server speed.
I'm very satisfied with the quality of there service.
Keep up the good work guys!

Andy, Sextoyfun4u.co.uk

Vidahost are by far the best hosting I have had in the last 10 years and the cpanel is so easy to use and customer service is the best, I would recommend them to anyone

Mike Tanousis, Telequette.com

Fast, Friendly efficient and amazingly cost effective - these guys are the business and that's why they deserve a crate of red vino!

Julian larkin, Mercedesparts.co.uk

Vidahost were brilliant from the start and are still the best web hosting company in the UK.

Kitz, Kitz.co.uk

Been with Vidahost for a few years now and theyve seen me through several upgrades as the main site has continued to grow and become pretty busy.

I have used other hosting companies in the past, but have found Vidahosts commitment to their Customer Support second-to-none. Tickets are always answered promptly and efficiently - Im sure Seb and Dom never sleep and they're always willing to help.

I'm demanding of my requirements from my hosts - Uptime and Server response time is essential to me, so its good to find UK hosting with such dedication to what they do.

Highly recommended.

Ellen jacobs, Pokertournamentsonline.com

I have used Vidahost for a year now and have recommended them to many
people. Not only are they very reasonable priced, but Dominic and Seb have
always answered any emails promptly, A1 customer support. In fact I wonder
some times if they ever sleep! They have gone above and beyond their call of
duty as a hosting company, I can only say good things about Vidahost and
will always be a loyal customer.

Jonathan Thomson, Jonathan-thomson.co.uk

I have brought two sites over from another host, and also have provision for a third thanks to the free domain name supplied by Vidahost.

The transfer was done pretty much by myself due to the functionality provided by CPanel. I did hit a problem with two pieces of functionality on my sites which worked on the previous host but flatly refused to work on Vidahosts servers. I submitted a ticket explaining that I narrowed it down to two pieces of configuration that were disabled by default on Vidahosts servers (asp_tags and persistent_sessions).

Within a very short space of time, I received a reply to state that the session problem could be overcome by using the .htaccess file to turn it on on a per-user basis and that the asp_tags issue would be resolved shortly by enabling it on my account.

Sure enough, within 30 minutes, my site was fully operational.

The support guys are very friendly and knowledgeable, and will do their utmost to resolve any problems for you.

I cannot recommend them highly enough and would like to thank them for their assistance in getting my sites back online.

Arfon Goodman-Jones, Arfon.com

Vidahost are great and I would highly recommend them to wide variety of businesses and IT enthusiasts. I did do some research before signing up and chose them because they responded so specifically to my questions. It wasn't just pre-sales hype though - you get the same level of quality support as a customer.

The tools are good and the support is brilliant. Things do go wrong occasionally, but the true test of a company is how it responds to a problem. These guys, especially Dominic, are responsive, attentive and act with integrity at all times. They even take the trouble to explain what happened, what they did to correct it and why I shouldn't have to worry about it going forwards.

The only concern I have is whether they get any sleep?

Nathan Talbot, Oc-central.co.uk

A lot of work to go still, but Vidahost are uber, always have been. Ive used them for a few years with 3 sites, and just now Dom has helped me at 1 in the morning restoring an old backup and making it all work!

I couldn't be happier,

<3 for VH

Rabinder, Sonaweb.co.uk

I spent a full year researching UK-based web hosting companies for my website and even went to the trouble of creating a spreadsheet of pros and cons for what they offered. I read up on what people thought on forums and compared packages offered by every web hosting company in the UK I could find.

The package on Vidahost could not be matched and I decided to sign-up. It was quick, easy and the support was there - which I deemed to be the most important thing for my website.

I'm very glad I signed up and look forward to being with them for many years to come. Probably the hidden gem of UK web hosting.

Pete, Lloydnet.co.uk

WOW. Top support guys. If only all companies had a support department like this.
It’s nice to write a congratulations letter instead of a complaint.

Got me transferred and running in a few hours, all my email and web sites are up and going.

Thank you very much Dominic and Seb.

Pete

Creative-Soup.com, Alancoxon.com

Fast, great customer service were very helpful in transferring the domain, really great stuff! Will recommend for future!

Chris, Avconnections.co.uk

Customer service is fantastic, I always get a human reply within a few hours (to be honest it's usually within minutes!) so cannot complain there at all. I needed the control panel software customising a little for my forwarding needs and this was performed immediately upon request.

I would very happily recommend the company to anybody ranging from light users such as myself to [heavy] corporate use. All in all a fantastic service which I cannot fault at all.

Sharon, Tileforums.com

The impressive testimonials led us to try Vidahost and it has been everything that people say: fast, run by knowledgeable staff, and most of all friendly.

Chris, Elinkdirectory.co.uk

Great value, help, and responsiveness. We were recommended Vidahost from a trustworthy internet forum and when we had to move host we chose to try Vidahost. They have shown us that they are the best hosting we've ever had.

Chris, 86degrees.com

Very helpful and friendly service, not too mention the quality and reliability of it as well. Have nothing but good too say about these guys!

Dave, Beerbrewer.co.uk

We approached Vidahost after reading about hosting companies on the OChostreview site. The service we have had is superb, with quick and informative responses. Every bit as good as people say.

Adrian, Tintedwindows.co.uk

We have had nothing but great service from Vidahost. The support is very efficient and the guys really know their stuff. Thanks Vidahost!

John, Deepblueice.co.uk

Brilliant host! Service is fantastic and if needed, fast and efficient support is always happy to help.

Keep up the good work!

John, Cakeandbeerpaddlers.co.uk

Having been with another leading web hosting company for a number of years, and a few rather major problems, Vidahost was recommended to me by a friend. My site and domains were transfered quickly and painlessly, and with excellent support...will not be moving in a hurry, and would recommend Vidahost to anyone! First class service, and fantasic packages! Many thanks guys!

Paul, Professional-itt.com

This excellent hosting is not to be missed. Fast service and friendly support has made us very pleased with this hosting company. We moved our sites to Vidahost on recommendation and now we recommend it.

Clive, Dyf.org.uk

Service as usual is superb - I've recommended you on this basis to several people.

Jim L, Gamble4u.com

A friend recommended Vitahost and he said that Dom and Seb used "due diligent effort" to make things work. I was very concerned because my domain name is hosted elsewhere and I wanted to make sure I had no down time for my site. (I was dealing with 3 different countries).

Dom and Seb got everything set up perfectly. And over a weekend no less. Hands down, outstanding service.

Peter, Icebeat.com

Top marks! Ordered the site and domain name, and 1 hour later all the account and space had been setup. Four hours later the domain was active and everything was working. Five hours from nothing to having a site on the net! Can't give a high enough score.

The email response is also very quick and polite.

Jen, Halycopter.com

I've had no problems at all with their service and the guys are always helpful whenever I have a question about anything. Both uploading and downloading speeds are great and the flexibility the large amount of mysql databases brings is fantastic.

Couldn't recommend more :) Best webhosting company I've used over the past 5-6 years.

Tom, Flyinpig.net

Switched from a competitor despite their hosting service being very good. But when a problem arose their customer support let them down.

Service so far has been reliable. Vidahost are very good value for money with more than enough webspace (for me) and data transfer.

Phil, Phillipedwards.co.uk

Vidahost are excellent value for money. I have a customised reseller account which was up and running in no time. Any problems (read: Me not having a clue about some things) were sorted and explained straight away. Support and help is always available. Do it!

Jasper, Echohelloworld.com

Moved from a competitor due to better available offers on Vidahost, and I must say the service is far superior to anything I've had with other hosting companies. Not only do you get a personal service, with directors being available on MSN pretty much all day (i've heard Dom doesnt sleep, they just charge him like a laptop!) and replying to emails before I've even had chance to flip to another window, they're great value for money and offer all the tools you need to get your site off the ground.

Rich, Digitalrich.co.uk

Had hosting with Vidahost for several months now, and so far I cannot fault it. Plenty of bandwidth with good speed, good controls with cPanel X.

The hosts themselves are incredibly friendly and helpful, and seem to never sleep either! Set-up was very fast, overall highly recommended!

Alex, Eatwhitleybay.co.uk

Fantastic service, never had any issues. I added a new domain to my hosting account and it was up and running in less than 30 minutes!

Alex, Gyphotography.co.uk

Great hosts. I've had my website with them since Easter 07 and I've never had a problem. Extremely quick to reply on e-mails when I had trouble with a payment going through. Top marks.

Jez, Moakeseey.com

In 2007 I hosted my own server, providing myself with whatever service I wished. Unfortunatly it was expensive...I needed a cheaper solution. With a sigh I started my long search for a hosting provider fitting the following requirements: 1. They had to be cheap, dirt cheap, after all im an educated technical person I know this stuff isn't rocket science. 2. They had to be reliable..when im round my mates house and i show him my gallery photos I don't want to see some error 404 message 3. They had to have a damn good control panel, as a technical person I want to control every aspect of my hosting space...ftp...web...access, email, everything..no exceptions. I tried no less than 6 providers (happy to give you exact details of who I tried upon request). In the end I tried Vidahost for a month... I would like you at this point (if your still reading) to imagine an extremly awkward customer. One of those people who seems to just want everything for nothing. That great service you thought you provided...with this bugger of a customer think again they want double. Thats me that is. Vidahost have satisfied every request I have asked for...look at this: 1. I didnt like the choice of 4 web based email services they provided...so they specifically installed a new one for me (roundcube) 2. I didnt like the fact I couldnt access my control panel for work...they set me up my own proxy server so I could access it 3. My gallery photo site didnt work (desite the fact it also never worked on anyone elses hosting space)...they got it to work for me and even told me how to update it. 4. Their responses to tickets have always been less than 30 seconds. Sorry...what...you meant 30 minutes right? Nope, I mean exactly what I typed, 30 seconds - try the trial, see if im wrong...

Ian Bowden, Mariokartwii.com

I had been with a competitor for several years, when my site outgrew my hosting plan. I switched to Vidahost having been recommended to a friend. I'm pleased to say I've enjoyed the best customer support I have experienced with any company I have dealt with. It's very normal to have my emails replied in 10 minutes, any time of the day. They even transferred my site from my old host within an hour, something would given me a headache and hours of work. I've been a customer for many months now and have been on my site daily, never noticing slowdown, let alone downtime. Like many others, I can thoroughly recommend Vidahost for value, great customer support and service. 10/10.

Fluiduk, Fluiduk.co.uk

Awesome! Customer service has been absolutely brilliant, they couldn't have been more helpful if they tried. Have only had a few minutes downtime since I signed up with them and they were on top of it straight away and even sent an email explaining the cause. I can't reccomend these guys enough.

RFID tracker, Rfidtracker.co.uk

Just registed, entire process was very quick. Excellent response time for queries (sent email at 21:30 got reply after 5 minutes). Excellent value as well.

Japgirls, Japgirls.co.uk

Following reviews on here, decided to check out Vidahost. Prices were excellent, the order process was easy, and within 2 hours everything was up and running. Had an issue with emails/MX records, but within 5 minutes I had a reply, and within 30 minutes of submitting support request online, the problem was resolved. I now have over 10 domains on my reseller package, not a single further problem!

Gavin, Silverwing.org.uk

Last night we dispatched an email at 3am to several companies with a long lists of questions we needed answering. Of all the replies only two put any real energy and enthusiasm into their replies. Vidahost and MCHosting. The extra amazing thing about Vidahost that made us choose them? Their reply was literally minutes after I sent the email at 3am. We were very impressed. Since that moment (and we are an awkward customer to please) we have had a steady stream of near instant replies to help our every concern. They have been amazing support wise, and we have had no problems at all with their hosting. A real genuine 10/10. Really can not find a fault. And believe me we tried!

Penski, Penski.co.uk

Speedy, friendly and personal service, able to offer a custom solution at a bargain price. Absolutely fanboodytastic.

Oli, Thesinner.net

I inadvertently attracted 750,000 pageviews to my site in less than 48 hours. Other hosts may have shut my site down, but Vidahost, through constant communication (a rarety from webhosts these days) and really helpful advice, succeeded in keeping the site online. Communication is excellent, and the guys really know their stuff. I've already recommended them to a number of friends, colleagues and business partners, and I'm about to expand my hosting package on their brand new server.

Peter, Professional-itt.com

I keep coming back to vidahost. The prices are good, but more importantly the support is superb. They have rang me back if the line was engaged, and have answered my emails without fail. A quality hosting company!