Get In Touch...

If you are an existing client we recommend using e-mail to contact us as your query will be automatically logged against your account, verifying your identity and allowing us to quickly assist you.

Sales / general queries: enquiries@vidahost.com
Open a support ticket: support@vidahost.com
Report abuse: abuse@vidahost.com

Telephone

We are pleased to provide freephone support to all our clients.
Lines are open 9am - 11pm, 7 days a week, and always answered by a friendly staff member.

UK Freephone: 0800 047 0417
Landline: 01225 808 766 (or +44 1225 808 766 internationally)

Online Help

Not sure how to use a particular feature? Every cPanel function includes a video tutorial accessible by clicking the Video button on the page, and we also have a newly-updated knowledgebase.

Contact Form

Save time opening your mail client by contacting us directly using the below form!

Registered Office

Registered Office
Conkers
Bannerdown Road
Batheaston
Bath
BA17PL

Visitors by appointment only.

Note: Please make all cheques payable to Thermal Degree Limited and send via registered post. We will not be responsible for lost or misplaced cheques. We strongly recommend paying online via credit or debit card for automated billing and renewals - please contact us if you are unsure.

Vidahost is a trading name of Thermal Degree Limited. Thermal Degree Limited is a company registered in England and Wales with company number 5079572 and VAT Registration Number GB 891 5484 85.