About Us > Contact

Contact Us

We're a friendly UK business; you can contact a human 7 days a week!

At Vidahost we host several thousand clients, but we still have a small business mentality. When you call us (0800 0470417 - 9am-11pm) you will always speak to a friendly human - our business success depends on keeping you happy, so we're here to help as best we can.

To make contacting us as easy as possible we're available 7 days a week, 365 days a year. We also provide a ticket system so that we can easily track any queries.

Open a support ticket: support@vidahost.com
UK Freephone: 0800 047 0417
Landline: 01225 808 766 (or +44 1225 808 766 internationally)

To report abuse by one of our clients, please e-mail abuse@vidahost.com.

If you opt for our Business+ Addon, we'll also provide you with 24 hour numbers you can call in case of an emergency.

Office Address

Vidahost
12 Pierrepont Street
Bath
BA1 1LA

Visitors by appointment only.

Note: Please make all cheques payable to Thermal Degree Limited and send via registered post. We will not be responsible for lost or misplaced cheques. We strongly recommend paying online via credit or debit card for automated billing and renewals - please contact us if you are unsure.

Vidahost is a trading name of Thermal Degree Limited. Thermal Degree Limited is a company registered in England and Wales with company number 5079572 and VAT Registration Number GB 891 5484 85. Our registered office is Conkers, Bannerdown Road, Batheaston, Bath, BA1 7PL.

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