Case Study #1: Butler Sheet Metal

Butler Sheetmetal Ltd is a small sheet metal fabrication shop based in the heart of East Lancashire in Colne. They run the award-winning Tinbasher blog, one of the UK's most prominent business blogs, and required a hosting company that could handle their existing blog traffic as well as offering them further scope for growth.

Testimonial:

"From a small business perspective that has a part-time one man band for its IT, online marketing and Web development departments, Web hosting has always been problematic. The middle ground between cost, uptime and managed services was always difficult to find. I neither have the experience nor the patience to fiddle about with the systems administration when it comes to servers. But as the site began to grow, we knew a cheap shared plan was never going to offer enough and that a dedicated/VPS solution was too expensive and too steep a learning curve.

On average, we probably changed hosts once every six months, but in the two years we’ve been with Vidahost no thoughts of switching have remotely crossed our minds.

Finding Vidahost's Business+ plus hosting, which could handle our traffic while offering the right amount of hand-holding really was a bonus. Not only has the hosting been absolutely trouble-free, but the customer service from Dominic and Seb has been exemplary. On the rare occasions I’ve had to get in touch about something they’ve been courteous, helpful and quick. Nothing is too much for these guys. I'd even go as far to say that their customer service is almost telepathic."